InHome is pleased to offer direct billing for most major insurance providers in Canada. We completely understand that insurance paperwork is overwhelming and can get in the way of using your benefits. We offer this service free of charge, in order to make your experience with InHome more enjoyable.
Treatments such as those offered through InHome are often covered by extended health benefits of the insurance provider. Since every plan is very individual and has different coverage, be sure to review your extended health benefit coverage before contacting us. We want to make the direct billing process as quick and easy as possible for you.
It is important to note that not all insurance providers have the capacity for direct billing. In these cases you will be required to pay for the service yourself and then submit your expense to the insurance provider for reimbursement.
How is Direct Billing done? Many insurance providers have an online portal for companies like InHome to log in and bill directly. When you provide us with your insurance policy information, we can log in to determine whether your coverage will pay for our service. If your insurance provider does cover our services then we can use your insurance information to setup a profile and direct bill the insurance provider. This saves each client time and out of pocket expense with using their extended health benefits.
Will I ever have to pay up front? This happens occasionally depending on the insurance provider.
If your insurance policy only covers a portion of the treatment then you are responsible to pay the difference. Not all insurance providers cover 100% of the cost for service.
If it is the first time using Direct Billing, insurance providers can sometimes blocks the first transaction because they want to make sure the payment is legitimate. In these cases you will need to pay upfront for your first InHome charge but this usually corrects itself for subsequent InHome service charges.
If you have exceeded the amount of benefit coverage provided to you then you will need to pay the remaining cost of your service appointment. It is your responsibility to track the amount of benefits you have used in relation to the amount of coverage your insurance provider allows.
What if I have access to several insurance plans? Can you help coordinate the insurance coverage between plans? Depending on the insurance providers, we can bill multiple plans to provide you with the coverage you require. In some cases we are unable to assist and you are required to coordinate the benefits between your insurance providers.